What is this Privacy Policy?
Edmond Hotel Rosh Pina (hereinafter: the “Hotel”) respects the privacy of users of its information and reservation website, which it owns and operates at www.edmond-hotel.co.il and at any other domain or online access platform at its discretion (the “Website”).
Edmond Hotel Rosh Pina is owned by Green Place Ltd., Company No. 512975640 (hereinafter: “we”).
This privacy policy (the “Policy”) is intended to inform you of how we collect, store, manage, and process personal information you provide through the Website, or that we collect while you use the Website or its services. You should always exercise caution and sound judgment when providing personal information that can identify you or others.
Use of the Website and its services and content (including booking accommodations via the Website) indicates your consent to this Privacy Policy and additional terms found on the Website, including the Terms of Use and other guidelines issued by the Hotel that may appear during your use of the Website (together: the “Binding Documents”).
The term “personal information” in this Policy refers to any data relating to an identified or identifiable individual, such as your full name, email address, phone number, residential address, age, payment details, etc. The Policy is written in the masculine form for convenience only and applies equally to all genders.
Providing Personal Information to Edmond Hotel
Browsing the Website and viewing most content does not require registration or submission of personal information. In particular, the Hotel does not knowingly collect personal data from minors. If you are under 18, do not submit any personal information. Personal data about minors may only be submitted by a parent or legal guardian for booking or inquiry purposes.
Certain services on the Website—such as online bookings, digital check-in, newsletter subscription, or joining the loyalty club—require registration and submission of personal details. Other services, such as contact forms or requests to change/cancel bookings, also require you to provide personal information to allow us to respond and fulfill your request.
When booking accommodations or other services through the Website, you will be asked to provide personal details necessary to complete the reservation, such as: requested hotel, dates of stay, guest details (adults/children), children’s ages (if applicable), room type, full name, email address, phone number, payment method, special requests, and any other required details.
At our discretion, we may request such information regarding both the person making the booking and any additional guests included in your reservation. Mandatory fields will be clearly marked. Failure to provide this information may prevent you from completing your booking or using your account for additional services such as digital check-in.
You may also register or book using your Facebook or Google profile. If you do, the Hotel may access personal information associated with these accounts, subject to your privacy settings with those services. Use of Google and Facebook is subject to their respective privacy policies, which are not governed by this Policy.
To subscribe to our mailing list, you must provide your full name, email address, and mobile number.
Some customer service calls may be recorded for identification, verification, service, and quality control purposes. These recordings may contain personal information. If you communicate with us via WhatsApp, the conversation content will also be saved and may include personal data such as your name, phone number, and reservation details. WhatsApp usage is also subject to its own privacy policy.
You must provide accurate and complete information and confirm that the details you provide are correct. Providing false, incomplete, or inaccurate data, or refusing to provide required personal details, may prevent you from using Website services, completing a reservation, or receiving customer support.
If you provide information about third parties, including minors or additional guests, you declare that you have obtained their explicit consent or that you are their legal guardian.
